Coaching and Mentoring

ILM Level 5 Certificate and Diploma in Effective Coaching and Mentoring

ILM accredited | 12-month part-time | Live virtual workshops | 1-to-1 supervision | Applied coaching practice | Dedicated coach-mentor support

Develop the skills, structure and confidence to coach and mentor others effectively, helping people, teams and organisations perform at their best.

Who is it for?

This qualification is designed for managers, HR professionals and aspiring coaches who want to embed coaching excellence into their everyday practice. Whether you’re developing others, leading change or preparing to move into professional coaching, ILM Level 5 helps you do it with confidence and purpose.

Managers & Team Leaders

For those ready to lead through others — developing communication, empathy and the ability to coach for performance and growth.

HR & People Professionals

Ideal for HR, OD and L&D specialists embedding coaching culture and mentoring frameworks across their organisation.

Aspiring Coaches & Mentors

Perfect for individuals formalising existing skills and gaining an accredited qualification to launch or enhance a coaching career.

Benefits for individuals

Grow as a Leader and Coach


This qualification helps you unlock your potential and lead with greater impact. Through guided practice and reflection, you’ll learn how to have meaningful coaching conversations, set clear goals and support others to succeed.
You will learn to:

  • Build confidence to coach, mentor and lead effectively
  • Strengthen self-awareness and emotional intelligence
  • Apply proven coaching models to real-world challenges
  • Gain an ILM-accredited qualification respected by employers worldwide
Benefits for Employers

Develop Coaching Cultures that Deliver


When managers and leaders coach, performance follows. The ILM Level 5 equips managers and HR teams with the frameworks to embed coaching behaviours that drive engagement, innovation and retention.
Your organisation will benefit through:

  • A stronger pipeline of confident, people-focused coaches and mentors
  • Improved communication and cross-team collaboration
  • Enhanced employee wellbeing and retention
  • A measurable return on leadership development investment
Course Overview

Your Learning Journey

The ILM Level 5 Certificate and Diploma in Effective Coaching and Mentoring provide a practical, accredited route for managers and professionals who want to significantly strengthen how they develop others. Through interactive live workshops, applied coaching practice and one-to-one coach mentor support you will learn how to structure meaningful coaching relationships by underpinning the knowledge, skills and behaviours of effective coaching. The programme blends theory with real-world application giving you a recognised qualification and the confidence to coach and mentor with measurable impact.

Course Overview

The ILM Level 5 Certificate and Diploma in Effective Coaching and Mentoring are nationally recognised qualifications that build the practical capability to coach and mentor within an organisational context.

  • Awarding Body: ILM (part of City & Guilds)
  • Duration: Approx. 12 months part-time
  • Format: Five live virtual training days (2 + 1 + 2 structure) plus coaching practice and supervision
  • Assessment: Three written assignments and evidence of real coaching practice
  • Support: Dedicated coach-mentor-supervisor and ILM membership resources

Aim of the Programme

The ILM Level 5 aims to equip you with the knowledge, skills and confidence to coach and mentor others effectively.

You’ll learn to:

  • Develop the capability to coach or mentor others in your organisation
  • Be confident to act as a coach or mentor developing people’s performance in their work roles
  • Gain the confidence and ability to support others in their career development and personal growth
  • Develop a greater insight and self-awareness that will significantly enhance personal growth through reflective practice

Graduates leave able to apply coaching and mentoring techniques that strengthen performance and build resilient, high-functioning teams.

Programme Support

Learning with Mission Inc means personal support from start to finish.

You will benefit from:

  • A dedicated coach-mentor-supervisor guiding you throughout the programme
  • Interactive live virtual workshops led by experienced facilitators
  • Supervised peer coaching to apply skills in real contexts
  • One-to-one support via calls and email for 12 months
  • Peer learning and reflective spaces
  • Access to ILM membership resources and The Mission Method™ learning materials

Structure & Assessment

To achieve the ILM Level 5 Certificate or Diploma, you will complete a combination of assessed components that demonstrate your capability as an effective coach.

ILM Level 5 Certificate

  • Guided Learning Hours (GLH): 42
  • Practical Coaching/Mentoring: Minimum 18 hours
  • Total Qualification Time (TQT): 160 hours

Assessment Requirements:

  • Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an organisational context
  • Undertaking 18 hours of Effective Coaching or Mentoring within an organisational context
  • Reviewing Own Ability as a Coach or Mentor within an organisational context

ILM Level 5 Diploma

  • Guided Learning Hours (GLH): 50
  • Practical Coaching/Mentoring: Minimum 54 hours
  • Total Qualification Time (TQT): 380 hours

Assessment Requirements:

  • Understanding the Skills, Principles and Practice of Effective Coaching and Mentoring within an organisational context
  • Undertaking an extended period of 54 hours of Effective Coaching or Mentoring within an organisational context
  • Reviewing Own Ability as a Coach or Mentor within an organisational context

Progression & Accreditation

Mission Inc is an approved ILM centre with Direct Claim Status, ensuring a streamlined assessment and certification process.

Completion of the ILM Level 5 Certificate or Diploma positions you as a competent and strategically aware coaching professional and provides progression to further qualifications and professional recognition, including:

  • Progression to ILM Level 7 Certificate or Diploma for Executive and Senior Level Coaches and Mentors
  • Progression to ILM Level 7 Certificate or Diploma for Coaching Supervisors
  • Progression to ILM Level 7 Award, Certificate, or Diploma in Leadership and Management

The Level 5 qualification provides a strong foundation for developing your coaching and mentoring skills, with formally recognised assessment and certification through Mission Inc, supporting your continued career and professional development.

This qualification can also support professional recognition through the European Mentoring & Coaching Council (EMCC) at practitioner level, helping you demonstrate your competence and credibility as a professional coach or mentor.

Why Mission Inc?

Our ILM programmes combine accredited rigour with Mission Inc’s evidence-based leadership philosophy, The Mission Method™. We bridge the gap between leadership theory and real-world performance, aligning purpose, accountability and execution.

Trusted by Leading Organisations

Mission Inc is an approved ILM Centre with Direct Claim Status, recognised for excellence in coaching and leadership education. Our programmes meet EMCC standards and are trusted by leading organisations, including the NHS and Royal Air Force, to develop high-performance leaders.

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FAQs

How long does the programme take, and can I fit it around full-time work?

Yes. The ILM Level 5 qualification is designed for working professionals and typically takes 12 months to complete part-time. Learning combines five live virtual training days with flexible self-study, supervised coaching practice, and one-to-one tutor support—allowing you to progress at a pace that fits around your professional and personal commitments.

Do I need previous coaching experience to enrol?

No prior coaching qualification is required. The ILM Level 5is designed for managers, HR professionals and aspiring coaches whoare new to structured coaching but already support others as part of theirrole. You’ll build practical capability from foundational principles toadvanced techniques, supported throughout by expert facilitators.  You will need to identify 2-3 individuals tocoach to support the coaching practice.

What support will I receive during the programme?

From day one, you’ll be supported by a dedicated coach-mentor-supervisor who guides you through each stage of your learning and assessment. You’ll also join small, interactive cohorts for live workshops, peer supervision and shared practice plus gain ILM membership for access to exclusive resources, templates and insights.

Do I need previous coaching experience to enrol?

No prior coaching qualification is required. The ILM Level 5is designed for managers, HR professionals and aspiring coaches who are new to structured coaching but already support others as part of their role. You’ll build practical capability from foundational principles to advanced techniques, supported throughout by expert facilitators.  You will need to identify 2-3 individuals to coach to support the coaching practice.

What is the difference between the ILM Level 5 Certificate and Diploma?

The main difference between the ILM Level 5 Certificate and Diploma lies in the depth of coaching practice and supervision required. The Certificate involves a minimum of 18 hours of coaching with 2 to 3senior-level coachees, along with 1 hour of supervision. In contrast, the Diploma requires a more substantial commitment of 54 hours of coaching with 4 to 9 coachees, supported by 3 hours of supervision. This increased level of practice and support reflects the deeper engagement, reflection and professional development expected in the Diploma programme.

Contact us

Ready to Enroll?

Our team will walk you through how this accredited qualification blends evidence-based learning, coaching practice, and measurable leadership impact. Book a short discovery call at a time that suits you and start shaping your next chapter with confidence.